PINQ Media Ltd Privacy Policy


A. Introduction


  1. We respect your concerns about privacy, and we value the relationship we have with you, and we are committed to safeguarding your privacy. This policy explains the types of personal data we collect from you, how we use it and with whom we share it and your rights regarding our use of your personal data. We also describe the measures we take to protect the security of your personal data, how we retain it and how you can contact us about our privacy policies and how you can exercise your rights.


For the purposes of the applicable Data Protection Laws, the data controller is PINQ Media Limited, a company registered in England and Wales with the company number 12192151. With registered offices at Colonial House, Swinemoor Lane, Beverley, East Yorkshire, HU17 0LS. PINQ Media’s Privacy Compliance Officer is Miss Gemma Davison


  1. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.  

B. Information We Collect

We may obtain data about you from various different sources. We collect this information when you provide it via our website, one of our landing pages or via our social media pages when you use this site, our landing pages or our social media pages. Our third-party partners Move Ahead Media Ltd will collect your data as outlined in our Terms and conditions document here:  We also collect certain information about your device or usage by automated means, including using technologies such as cookies, web beacons, pixels and web server logs.


C. Information You Provide and GDPR Compliance


You may provide personal data to us in various ways, such as when you participate in a competition, offer or promotion our site, via our social media pages or through one of our landing pages. Visit our GDPR Compliance Page Here.  The types of personal data you provide to us may include:

  1. Contact information (such as name, postal address, email address, business website address and mobile or other phone number)

  2. Age or date of birth

  3. Gender

  4. Username and password, nickname/screen name

  5. Contact information for friends, family or other people you would like us to send a message to on your behalf (please ensure that you only submit contact information of individuals with whom you have a personal or family relationship and who have consented to receive messages from you or us)

  6. Information or content you provide (such as photographs, videos, reviews, articles, questions, survey responses and comments)

  7. Information provided to us through social media networks or one of our landing pages when you visit our social media pages or use one of our landing pages (such as your name, profile picture, likes, location, friend list and other information described on the social media network or sign-up page, or your geo-location details when using one of our landing pages).

D. Types of personal information that may be collected, stored, and used


  1. Information about your computer including your IP address, geographical location, browser type and version, and operating system.

  2. Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths. 

  3. Information that you enter when you register with our website, such as your email website. 

  4. Information that you enter when you create a profile on our website. For example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, and employment details.

  5. Information that you enter in order to set up subscription to our emails and/or newsletters. 

  6. Information that is generated while using our website, including when, how often, and under what circumstances you use it. 

  7. Information relating to any services you use, or correspondence and forms completed through our website, which includes your name, address, telephone number, email address and business website details.

  8. Information that you post to our website with the intention of publishing it on the internet. 

  9. Any other personal information you send to us. 


E. Legal Basis for our use of the information


We will use the information you provide for the above purpose if:

  1. it is necessary to perform a contract to which you are party or

  2. we have obtained your consent; or if

  3. we have a legitimate interest in doing so (including a legitimate interest in performing marketing activities, research activities, data analytics, internal administration functions, processing and enforcing legal claims and conducting our business in compliance with all applicable laws, relevant industry standards and our policies).

  4. To contact you to inform you of a competition prize to be gifted

  5. For you to be contacted by our third party partners to offer you your free audit as outlined in the terms and conditions here:

F. Information we collect by automated means


When you visit this site, view or click on our online advertisements (including our advertisements on third party websites), visit our social media pages or landing pages (if applicable), we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs or web beacons. For example, if you use our website, we may collect your IP address, your unique device identifier (or other device identifier) and/or geo-location data in order to offer you certain features or functionalities within the site. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.

For your convenience, our site may also include functionality that allows you to remain logged-in to the site so that you do not have to re-enter a password each time you want to access the application. IF YOU CHOOSE TO REMAIN LOGGED-IN, YOU SHOULD BE AWARE THAT ANYONE WITH ACCESS TO YOUR DEVICE WILL BE ABLE TO ACCESS AND MAKE CHANGES TO YOUR ACCOUNT AND MAY BE ABLE TO MAKE PURCHASES THROUGH YOUR ACCOUNT. For that reason, if you choose to remain logged-in to the application on your device, we strongly recommend you enable the Passcode Lock security feature to protect against unauthorised access to and use of your device and your account in the application.


G. Using Personal Information


 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following: 


  1. Administering our website and business 

  2. Personalizing our website for you 

  3. Enabling your use of the services available on our website 

  4. Supplying service information or services requested through our website 

  5. Sending statements, invoices, and payment reminders to you, and collecting payments from you.

  6. Sending you on-marketing commercial communications 

  7. Sending you email notifications you have specifically requested. 

  8. Sending you our email newsletter if you signed up for it (you can unsubscribe at any time). 

  9. To contact you by telephone or email to offer you the below as detailed in our terms & conditions:


All entrants have the option to receive 33%/£165 value of discount removable from each pillar to micro package, for a 12-month period on unlimited package numbers commencing from your contract agreement date.
This can range from one per day, one per week, bi-weekly or one per month. 


  1. Sending you marketing communications relating to our business or the businesses of third parties which we think may be of interest to you. 

  2. Providing third parties with statistical information about our users in order to effectively analyse our marketing efforts. 

  3. Dealing with inquiries and complaints made by or about you relating to our website 

13. Keeping our website secure and prevent fraud. 

14. Verifying compliance with the terms and conditions governing the use of our          website.

  1. Creating and managing your online account, including access to your online and in-store purchase history

  2. Creating a profile about you based on the information you provided to us in order to tailor our advertisements to your interests and manage the effectiveness of our marketing efforts

  3. Chatting with you or responding to your inquiries

  4. Sharing your service reviews

  5. Tailor and retargeting ads displayed to you on our site and elsewhere to your interests and history with us

  6. Operate, evaluate and improve our business (including developing new services; enhancing and improving our services; managing our communications; analysing our services; performing data analytics and performing accounting, auditing and other internal functions)

  7. Other uses. 

  8. Comply with applicable legal requirements, relevant industry standards and our policies


If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant us. Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website. We will not, without your expressed consent, supply your personal information to any third party for their or any other third parties direct marketing.


H. Disclosing personal information 


We may disclose your personal information to any of our employees, professional advisers and marketing agency as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy. 


We may disclose your personal information: 


  1. to the extent that we are required to do so by law; 

  2. in connection with any ongoing or prospective legal proceedings; 

  3. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); 

  4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and 

  5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. 


We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our visitors use our site -- you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Except as outlined in this policy, we will not provide your personal information to any other third parties.


I. International data transfers 


  1. Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. 

  2. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India. 

  3. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. 

  4. You expressly agree to the transfers of personal information described in this Section I. 


J. Retaining personal information 


  1. This Section J sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information. 

  2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 

  3. Without prejudice to article J-2, we keep the information you provide for the duration of our relationships, plus a reasonable period in order to be able to run regular deletion routines or if required under mandatory applicable law. If you wish to receive marketing communications, we will keep the information necessary to send you these communications following the end of our customer relationship or following their collection, if you are a prospective customer.

  4. Notwithstanding the other provisions of this Section J, we will retain documents (including electronic documents) containing personal data: 

  5. to the extent that we are required to do so by law; 

  6. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and 

  7. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk). 


K. Security of your personal information


  1. We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information. 

  2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. 

  3. All electronic financial transactions entered into through our website will be protected by encryption technology. 

  4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. 

  5. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website). 


L. Amendments 


We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website. 


M. Technologies we use


Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser.

  1. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below: a. we use Google Analytics and Adwords on our website to recognize a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website’s usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalize the website for each user / target advertisements which may be of particular interest to specific users / describe purpose(s)}; 

  2. Most browsers allow you to refuse to accept cookies—for example: a. in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”; b. in Firefox (version 24) you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and c. in Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. 

  3. You can delete cookies already stored on your computer—for example: a. in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at ); b. in Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies,” and then clicking “Remove All Cookies”; and c. in Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.” 


You may deactivate the ability of these analytics services to analyse your browsing activities on this site. To learn more about web analytics service, and to exercise your choice with respect to their collection of information on this site:

- Facebook:  

- Instagram 

- Google: 

-To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at . To learn more about privacy and Google Analytics please consult the Google Analytics overview provided by Google at:;

-We may implement certain Google Analytics Advertising Features (including Remarketing with Google Analytics; Google Display Network Impression Reporting or Google Analytics Demographics and Interest Reporting). You can opt-out of the Google Analytics Advertising Features through Google Ad settings or by visiting

- Bing:

- We use Mailchimp for Email marketing, you can view their privacy policy here:

- Our website host is Wix, you can view their Privacy Policy here:


- Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: 


Internal Cookies Essential for the Site to Work

We use first-party cookies to help the site work in the best possible manner. You can opt out of receiving these cookies and disable them by adjusting your browser settings. Please note, however, that without these cookies, your user experience may be impacted.

In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

Third Party Web Analytics Cookies

We may use third party web analytics services on this site, such as those of Coremetrics, and/or Adobe Site Catalyst and/or Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to collect information (such as IP address) and use that information to help us analyse how visitors use the site. These vendors may use cookies placed on this site (such as the Google Analytics cookie) and cookies placed on third-party web sites (such as Google advertising cookies), or other third-party identifiers, together, to analyse our site visitors. When you first visit our site, a cookie banner will inform you of the use of these analytics technologies. They will only be used if you accept them or if you continue using this site. You may change your cookie settings at any time to accept or refuse these analytics technologies by clicking on the cookie control tool below to adjust your cookie preferences. Adjusting your cookie preferences may disable certain functionality on this site, as described below.

You may deactivate the ability of these analytics services to analyse your browsing activities on this site. To learn more about web analytics service, and to exercise your choice with respect to their collection of information on this site: 

N. Targeted Advertising


We may also use third-party platforms, including platforms operated by social networks, such as Google, Facebook and Instagram, to show you interest-based ads. We may convert your email address, telephone number or other information into a unique value which can be matched by those third parties with a user on their platform or with other data they may have collected from you. This matching allows interest-based ads to be delivered on those platforms.


O. Information we share


We do not rent lists, sell or otherwise disclose personal data we collect about you, except as described here. We may share your personal data with:

  • Service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfil orders, and provide web-hosting and marketing services.

  • Other third parties as previously outlined in section B with your consent.

In addition, we and our other service providers may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal data you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal data with any inquiries concerning the processing of that information.


P. Your rights and choices


You have certain rights and choices in connection with the personal data we collect from you.

  1. We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes. 


To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

  • Email Opt-Out

You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You also may opt out of receiving marketing emails from us by clicking here or by emailing us at

Q. Geo-Location Information


When you use our website, we may ask you for your geo-location. You may choose not to share your geo-location details by adjusting your device’s location services settings. To decline from sharing your geo-location details, follow the instructions on your device on changing the relevant settings; otherwise, please contact your service provider or device manufacturer.

  • Withdrawing Consent

You may also withdraw any consent you previously provided to us at any time with effect for the future by contacting us as indicated below. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.

  • Reviewing, Updating or Deleting Personal Data or Restricting or Objecting to their Use

Subject to applicable law, you have the right to request access to and rectification or erasure of the personal data we maintain about you, or to request the restriction of our use of this information, as appropriate. You also have the right to object at any time to the use of your personal data for direct marketing purposes, including profiling related to direct marketing. For all other purposes, you may object at any time to the use of your personal data, on grounds relating to your particular situation, in accordance with applicable law. These rights may be limited in some circumstances under applicable law. We may take reasonable steps to verify your identity before granting access or making corrections. You may exercise these rights by contacting us as indicated below.

  • Other Rights

Subject to applicable law, you have the right to receive, in a structured, commonly used and machine-readable format, the personal data that you have provided to us about you, with your consent or based on a contract to which you are party. You also have the right to have this information transmitted to another data controller, where it is technically feasible. You may exercise this right by contacting us as indicated below. You may also lodge a complaint with a data protection authority.


R. Updating information 


Please let us know if the personal information that we hold about you needs to be corrected or updated by contacting us at


S. Contact us


For more information about our privacy practices, if you have questions, or if you would like to 

make a complaint, please contact us by e‑mail at or by mail using the details provided below: 


PINQ Media Ltd

Re: Gemma Davison, Privacy Compliance Officer

Waffle 21, Colonial House, Swinemoor Ln, Beverley, East Yorkshire, HU17 0LS, United Kingdom.